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FAQs


How long will It take to receive my order?

All orders placed before 5pm will be shipped from our warehouse In Victoria next business day with the exception of public holidays, when orders will be shipped on the next working day. Standard shipping time is  between 3 -7 business days depending on your state. Please be aware that due to COVID -19 delays may be expected and we cannot guarantee delivery dates. For urgent orders, we suggest purchasing the express delivery option at checkout.

Are the bags waterproof?

Yes, all our bags are made with waterproof easy wipe Oxford fabric. Simply wipe and spills with a wet wipe or damp cloth.

How do I use the USB port to charge my device? (Sorrento and Venice Bags only.)

Simply connect your portable power bank using the USB cable included and plug your devices normal USB charging cable into the built-in UBS port. See instructional video's below:
Sorrento USB Charger Demo CLICK HERE  
Venice bag USB Charger - CLICK HERE  

I don’t live in Australia, do you post Internationally?

Currently, no. We only service Australia for now but stay tuned!

 


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